Refund Policy


We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 30 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.

Get Money Back in 30 Days

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 30 days from the date you purchased it.


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Apply for a Refund

As already mentioned in our Terms and Conditions, We only responsible for activating the service for the agreed-on period and sending screenshot from the panel proving that the service provided and sent to the buyer matches what they already purchased and received.

IPTV activates and sends the IPTV Subscriptions and IPTV Reseller Panels within 24 hours after placing the order and receiving clear payment.

The buyer must type in the order notes at the checkout page the device to be used, In case of not receiving the device information in the order notes, we will activate and send the m3u list after the payment is done all the login info will be sent by Email or WhatsApp.

The login info will have a username and password will be generated by the info that buyer will provide by clicking on buying button

Nevertheless, IPTV doesn’t have any control over the service-related issues due to the nature of any streaming service including IPTV. Eventually, please feel free to contact us for any inquiries related to our refund policy.

Our team of experts will solve technical issues to get your IPTV up and running. Anytime. We have put in place the best customer support to answer all your questions and provide you with all the needed technical instructions to set up your IPTV and enjoy our services.